Boutique private physiotherapy · Canterbury

You stopped doing
what you love.
Let’s get you back
to it
properly.

A boutique three-clinician clinic on Northgate, Canterbury. One full hour for your first appointment. A written plan you take home. The same clinician, every session.

Book a first appointment

One hour £85 Same clinician throughout

A Northgate physiotherapist treating a patient on the table, with the clinic's wall-mounted monogram visible in the background
The Northgate clinic, Canterbury — treatment in progress
1 hrFirst appointment
3Named clinicians
HCPCRegistered
Bupa · AXA · VitalityInsurer recognised

A short note, before we go on

You’ve stopped running.

You’ve cancelled the round of golf.

You’re three weeks into “it’ll get better on its own.”

Let’s not waste another three.

What we treat

We organise treatment by who you are, not by clinical taxonomy.

Same body parts. Different lives. Knee pain in a marathon-trainer is a different problem to knee pain in a desk worker, and both are different to knee pain after an ACL repair. Find yourself below.

For runners

Knee, calf and shin pain that turns up at mile six.

Patellofemoral pain, ITB syndrome, shin splints, Achilles tendinopathy. We watch you run. We work out what the body is doing. We give you the load-management plan that actually fits your training block.

For desk workers

Necks, shoulders and lower backs that ache by Wednesday.

The familiar tightness that gets blamed on “posture”. Usually it’s an under-loaded back, an over-shrugged shoulder, or a hip that stopped helping. We assess, treat, and give you the four exercises that actually move the needle.

For golfers & racquet players

The recurring back niggle. The shoulder that creeps in.

Rotational sports demand a strong, well-organised core and free hips. When something in that chain is unhappy, the swing tells on you. We diagnose where, treat the cause, and rebuild rotation properly.

After surgery

Post-op rehab, with a clinician who reads your op notes.

ACL reconstructions, knee replacements, rotator cuff repairs, shoulder stabilisations. We coordinate with your surgeon’s protocol, then build you back through the milestones, week by week.

For new mothers & pelvic health

Postnatal recovery. Pelvic floor. Diastasis. Returning to sport.

Six weeks in or six years on. Sophie leads a quiet, evidence-based pelvic-health practice with the time to listen and the discretion to get it right.

For staying active later

Hips, knees and balance — keeping you doing what you love.

Whether it’s the garden, the grandchildren, the Saturday hike or the parkrun streak. Strength and mobility are the most under-prescribed medicines for the second half of life. We’ll write you a proper one.

Three steps, in order

A clinician guiding a patient through an initial movement assessment
01 Assess A full hour of history, movement testing and diagnosis.
A clinician treating a patient on the table — hands-on therapy
02 Treat Hands-on therapy aimed precisely at the diagnosis.
A patient working through a guided rehabilitation exercise with their clinician
03 Rehab Loaded, progressed, returned to your activity.

The signature of the clinic

Every patient leaves session one with a written plan.

No clinic in the city shows you what their treatment plans look like. We’ll show you ours. Below is a real plan from this winter, with the patient’s name removed.

Northgate Physiotherapy — Canterbury

Your Plan

PatientR.M.

Issued14 March

ClinicianAnna Rowe

Diagnosis

Right-knee patellofemoral pain. Onset traced to a load increase in your half-marathon training block (week 9: 38 km → 52 km). No ligamentous involvement. No imaging required at this stage.

Course

Six sessions over six weeks, reassessed at session four.

Milestones

  • Week 1Pain on stairs reduced by ~30%.
  • Week 2Stairs & descents without pain.
  • Week 45 km on flat without symptoms.
  • Week 6Full half-marathon programme reinstated.

Home work

  1. Single-leg sit-to-stand — 3 × 10 each side

    Builds tolerated quad load through the symptomatic range.

  2. Wall-sit — 3 × 30 sec

    Trains isometric strength without aggravating the joint.

  3. Slow eccentric step-down — 3 × 8 each side

    Loads the patellar tendon under control. Slow on the way down.

Review point

At session four, if you are not measurably better, we change the plan. We do not keep treating the same way and hope.

Discharge target

Run the half on October 12th.

Signed,

Anna Rowe

Lead Physiotherapist — HCPC PH00 0000

Your first hour, in full

We didn’t shorten the first appointment to fit more in.

A full hour is uncommon in private practice, never mind the NHS. It is the single most expensive thing this clinic does. It is also the reason patients leave with a plan instead of a guess.

  1. 00:00 – 00:10

    History

    Where it hurts. When it started. What you’ve already tried, and what hasn’t worked.

  2. 00:10 – 00:30

    Assessment

    Movement testing, strength, range of motion, special tests. We arrive at a working diagnosis you can repeat back to a friend in plain English.

  3. 00:30 – 00:45

    First treatment

    Hands-on work to move pain in the right direction today. Mobilisation, soft-tissue work, dry needling where indicated, neuromuscular re-education.

  4. 00:45 – 00:55

    The plan

    A written treatment plan you take home. Diagnosis, course, milestones, home work, the review point, your discharge target.

  5. 00:55 – 01:00

    Questions

    Whatever you didn’t catch. Whatever we missed. Anything you want to say with no clock running.

The Northgate clinic interior — wood-panelled walls, treatment table, plants
A Northgate clinician working with focused, specialist attention on a particular joint

The clinicians

Three of us. The same one, every session.

The clinician who first assesses you is the clinician who treats you for the course. No handovers, no “next available physio”. If your physio is on leave, we book you forward, not sideways.

The three Northgate Physiotherapy clinicians — James, Anna and Sophie — standing in front of the clinic feature wall

James Holloway

Senior Physiotherapist

HCPC PH00 1142 · MSc Sports Medicine

Twelve years in MSK and sports practice, including five seasons covering a National League rugby side. James leads on post-op rehab, shoulder stabilisations and runners’ programmes.

Anna Rowe

Lead Physiotherapist & Clinic Director

HCPC PH00 0817 · MSc Advanced Musculoskeletal Practice

Anna founded Northgate to practise physiotherapy the way she always wanted to: one patient at a time, properly examined, with a real plan. She takes a particular interest in chronic low-back pain and complex knee presentations.

Sophie Marsh

Specialist Physiotherapist

HCPC PH00 3308 · PgCert Pelvic Health

Sophie leads our pelvic-health practice and runs the postnatal recovery clinic on Tuesday and Thursday afternoons. She trained at Guy’s and worked in tertiary women’s health before joining Northgate in 2024.

Pricing, published

We tell you the prices. All of them.

No “from £…”. No tiered “principal vs. associate” pricing — you see the same clinician throughout, so you pay the same rate throughout. Insurance billed direct where applicable.

Initial assessment

One full hour, with a written plan.

60 minutes
£85

Follow-up session

Treatment, progression, plan review.

45 minutes
£65

Course of six

Five follow-ups paid up front, after assessment.

5 × 45 min
£285save £40

Pelvic health initial

With Sophie. Discreet, unhurried, evidence-led.

75 minutes
£110

Recognised by Bupa, AXA, Vitality and Aviva. We invoice your insurer directly where your policy allows.

What patients have said

The reviews we trust are the ones that name what changed.

I’d cancelled my marathon and was in tears about it. Anna told me, on day one, exactly what was wrong and exactly how long it would take to put right. Six weeks later I ran the rescheduled race.

Mark Runner · Canterbury

Three other places had told me “just rest.” James actually examined the shoulder, found a tendon problem, and gave me a sheet of three exercises. Two weeks in, I could lift my arm without wincing.

Helena Painter · Whitstable

What I noticed first was that nobody was rushing. Sophie spent the full hour. I left with a written plan and, for the first time in eight months, the feeling that someone was actually paying attention.

Priya Postnatal · Faversham

Discharged after five sessions instead of fifteen. I’d been warned by a friend that physios string you along. Northgate did the opposite — they let me go the moment I was better.

Tom Post-op ACL · Canterbury
A former patient back on their feet, doing the activity they love

The point of all of this

And then —

you’re back to it.

Back on the start line. Back on the course. Back at the morning kettle, lifting the kid up, finishing the round, finishing the climb. That’s the entire point of every plan we write.

Things people ask

Honest answers, not marketing answers.

Do I need a GP referral to come and see you?

No. Physiotherapy is a primary-contact profession in the UK — you can self-refer and book directly. Some private medical insurers require a GP letter; we’ll tell you on the phone if yours does.

How long is a first appointment, really?

One full hour. Not “up to 60 minutes.” The room is yours for an hour. Your clinician’s diary is held for an hour.

What if it doesn’t work?

At session four we reassess against the milestones we wrote at session one. If you are not measurably better, we change the plan, or we refer you on, or we refund any sessions you have paid for and not yet used. We do not string people along.

How many sessions will I need?

For the typical MSK presentation: four to eight. We will tell you, in writing, after your first appointment. If we think it’s two, we’ll book two. If we think it’s ten, we’ll tell you why.

Do you work with my insurer?

We are recognised by Bupa, AXA Health, Vitality and Aviva, and bill most policies directly. For other insurers, we provide an itemised invoice you can claim against in the usual way.

Where can I park?

On-street parking is metered along Northgate (free after 18:00). The Pound Lane car park is a five-minute walk and is free for the first hour after 14:00 on weekends. We’ll send a reminder with your booking confirmation.

Visit the clinic

On Northgate, two minutes from the city wall.

Address

14 Northgate

Canterbury, Kent

CT1 1BL

Hours

Mon — Thu08:00 — 19:00

Friday08:00 — 17:00

Saturday09:00 — 13:00

SundayClosed

Call to book a first appointment

or book online — we’ll confirm within the hour

Email the clinic
A Northgate clinician taking a patient through their initial consultation
A first consultation, in progress